Condominium Concierge

Condo Concierge and Security Guard Services

Your Condominium Advantage

Tailor-Fit Services

Customized for your condominium.

Concierge staff manage parcels, program fobs and enterphones, handle elevator and amenity room bookings, and perform other administrative tasks. Condor Staff are trained to reduce liability in situations resulting in legal disputes such as floods, noise complaints, short term rentals and fires. Condor develops "Standing Orders" for your condominium in accordance with local laws, acts, standards, and industry best practices. Your Standing Orders are designed for practical use by Concierge personnel, and are continually evolving and being upgraded.

Positive Experiences

Initiative-based client relations.

Concierge Staff are trained build long lasting relationships with residents, visitors, and other guests of the condominium. Residents will be pleased to have the Concierge remember their names, and appreciative as the Concierge stands up to greet them at the front desk with a smile. With an initiative-based approach, and working with respect and empathy, Condor's concierge staff take quick and continuous action to investigate and resolve client complaints, not stopping until the matter has been dealt with.

Board and Management Support

A stronger back instead of a lighter load.

ICondor Security' s concierge services are designed to reduce load on Property Management and Boards of Directors in managing day to day operations. Condor provides incessant support to Residents, Boards of Directors, and Property Managers. Condor's quality management system offers a transparent and rapid feedback system providing non-stop upgrades to the Client's concierge services.

Consistent Faces

Low turnover. High quality.

A company culture based on training and team-based advancement lays the foundation for staff retention. Various company programs provide Condor Staff long term self-development opportunities leading to growth within the company. Experienced and trained Concierge Staff give you the peace of mind that your home will be protected by professionals while you sleep safe at night.

Effective Incident Response

Your Concierge can help.

  • Fires
  • Trespassing
  • Power Outages
  • Fire Panel Issues
  • Noise Complaints
  • Floods and Leaks
  • Parking Enforcement
  • Medical Emergencies
  • Elevator Entrapments
  • Emergency Suite Entry
  • CCTV Footage Analysis
  • Mechanical Systems Issues
  • Vandalism and Property Damage
  • Bomb Threats and Suspicious Objects
  • Reports and Record Keeping for Evidence
  • Condominium Rules & Policies Enforcement