News - customer service

March 10, 2016
Front-Desk-Customer-Service
Security & Client Service: The Challenges Faced by Front-Line Security PersonnelMARCH 10, 2016 BY ROB BAYLEY, PSP, TRAINING MANAGER AT CONDOR SECURITY INC., TORONTO, ONTARIO, CANADA Professionals in the security field understand that customer service for security personnel is different from standard customer service positions for a number of important reasons:  Client Relations vs Customer ServiceSecurity personnel interact with the same individuals whom reside and/or work at... Read More